Charging Issues
- Spark or popping when plugging charger to scooterSpark or Popping When Plugging Charger into Your Scooter Overview This article explains why you may experience a spark or popping sound when plugging your charger into your scooter and provides guidance on what to expect. Understanding this behaviour helps you avoid unnecessary concern and ensures safe charging practices. Understanding the Cause of Sparks or Popping You may notice a spark or popping sound when you connect your charger to your scooter. This occurs due to residual energy stored i…Read more
- Diagnosing Charging Port Issues on Apollo ScootersCharging port problems prevent your scooter from properly accepting a charge. This guide helps you identify symptoms, understand causes, and apply safe fixes before contacting support. Common Symptoms Look for these signs that point to charging port trouble rather than battery or charger failure. Charger cable feels loose or wiggly in the port, requiring you to hold it at specific angles to maintain connection. No charging indicator lights up, or charging starts then stops intermittently. Slow …Read more
- Battery Not Charging & Charger Stays GreenThis guide helps you identify why your scooter isn’t charging. Start with the Basic Checks below; if the issue persists, move on to the Advanced Diagnostics section. Opening the scooter’s bottom cover for inspection does not void the warranty . Basic Checks (Before Using Tools) 1. Verify Battery Level Connect to your scooter in the Apollo App → Battery tab . If the charge is above 90 % , the charger light may stay green , meaning the battery is already full. If it’s below 90 % , continue with t…Read more
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