Expedited Delivery & Protection

Formerly known as Ship+

• Expedited Delivery & Protection PolicyWhat it is: despite its name, Expedited Delivery & Protection does not make delivery faster. It is our Ship+ shipping protection, about 3.5% of the order: if the order is lost, stolen or damaged in transit, we replace or refund it. Apollo does not offer expedited shipping. Review the policies to understand what lost, stolen, and damaged items Expedited Delivery & Protection will cover. When refunding or replacing an item, Apollo covers the subtotal of the order, the Apollo shipping costs, and t…Read more
• Expedited Delivery & Protection CancellationExpedited Delivery & Protection Cancellation Eligibility If your package does not yet have a label created, Apollo can refund the Expedited Delivery & Protection. If the shipping label has already been created, Apollo is already protecting the package and cannot issue a refund Please view the full Expedited Delivery & Protection Policy. It is shipping protection only: cancelling it does not change the delivery speed. Disclaimer: This information is intended for US and Canadian customers. The ser…Read more
• Purchasing Expedited Delivery & ProtectionPurchasing Expedited Delivery & Protection What it is: despite its name, Expedited Delivery & Protection does not make delivery faster. It is our Ship+ shipping protection, about 3.5% of the order: if the order is lost, stolen or damaged in transit, we replace or refund it. Apollo does not offer expedited shipping. Adding Expedited Delivery & Protection During Checkout Open your cart Look at the bottom of the page Find the button that says "I would like to include Expedited Delivery & Protection…Read more
• Submitting Expedited Delivery & Protection ClaimWhat is Expedited Delivery & Protection? Expedited Delivery & Protection is our Ship+ shipping protection. It speeds up resolving a claim for items that are lost, stolen, or damaged during transit; it does not make delivery itself faster, and Apollo does not offer expedited shipping. How to Submit a Claim To submit a claim, follow these general steps: Navigate to the Expedited Delivery & Protection Claims Page : For US Stores: https://apolloscooters.co/pages/ship-plus-claim For Canada Stores: ht…Read more