Warranty Coverage for Open Box and Refurbished Scooters

Open Box and Refurbished scooters come with the 12-month limited warranty, and the lifetime frame warranty on eligible models. The 2-year warranty option is not available on Open Box.

The reduced 3-month warranty below only applies where the product page says so, which today is the Apollo Air Open Box on the Canada store.

Refer to the product page for confirmation of the warranty period for that specific scooter unit.

The warranty that is offered on these models is as follows:

A THREE (3) MONTH warranty on Discontinued and Refurbished (Open Box) scooter
models offered for sale and purchased directly from Apollo Scooters for reasonable
use of the scooter against defects in material or workmanship on all original components
of the scooter, except for the scooter frame, from the date of delivery

This only applies to Legacy and Discontinued models whose product page shows it.

• New - A new unit purchased from the Apollo website. Currently this includes some 2025 and all Apollo 2.0 models.
• Current - A unit purchased as an OB, but the unit is still a current model that is listed on the Apollo website. Currently this includes some 2025 and all Apollo 2.0 models. If they are resold as OBs after return, they are considered Current.
• Legacy - A unit purchased as an OB that is from a previous year.
• Discontinued - A unit purchased as an OB where we no longer carry the model. For example, the Apollo Phantom V1-V4X, Apollo Pro (2024).

For example:

• An Apollo Phantom 2.0 is sold on November 18th and returned on November 25th. This unit is categorized as a "Like New" after inspection. When someone purchases this OB, the unit will come with the standard 12 Month Limited Warranty.
• An Apollo Air that is categorized as "Like New" is sold on November 18th. Since the Air is discontinued and its product page shows 3 months, this unit will come with a reduced 3 month warranty.
• An Apollo Pro (2024) that is categorized as "Like New" is sold on November 18th. Since the Apollo Pro is discontinued, this unit will come with a reduced 3 month warranty if its product page shows it.

This 3 month warranty covers all components that are outlined in the standard 12 Month Limited Warranty.

For the full terms & conditions, you can access our General Terms & Conditions here.