HOW CAN WE HELP?
Get support from our top-rated rider support team.
How to get support?
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Scooter pre-order tracker *new*
Looking for information regarding your scooter pre-order?
Go here: Apollo Scooter Tracker: Canada Pre-Order Delivery Updates
Stay updated with the latest delivery estimates for your Apollo Scooter preorder. Our weekly-updated tracker provides details on shipping waves, order ranges, and more!
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Smart assistant
Use our interactive smart assistant to self-resolve questions.
Open assistant -
Email
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Chat
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Phone (Request a Callback)
We value your time and understand the importance of direct communication. While we don't man the phones live, you can request a callback by using the following link:
Availability:
- Monday, Thursday, Friday: 9 am - 8 pm EST
- Tuesday, Wednesday: 9 am - 5 pm EST
- Weekend: 9 am - 5 pm EST
Please note that our hours may vary during public holidays. We'll do our best to get back to you as soon as possible.
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text (SALES ONLY)
Text:1-833-371-2181
Monday: 9AM to 8PM EST
Tuesday: 9AM to 5PM EST
Wednesday: 9AM to 5PM EST
Thursday: 9AM to 8PM EST
Friday: 9AM to 8PM EST
Saturday: 12PM to 8PM EST
Sunday: 12PM to 8PM EST -
Video (Product Troubleshooting)
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help desk articles
Read help articles and browse FAQs.
Open help desk here