Skip to content

What's included with your Apollo scooter (what comes in the box)

Last updated November 5, 2026

Every new Apollo scooter comes with:

  • The scooter

  • A charger and cable (the standard charger; a fast charger, where one exists for the model, is sold separately)

  • The manual, with assembly and safety instructions

  • A hex (Allen) key or basic tool for the initial set-up

  • A screw kit: labeled screws for assembly and later repairs

Depending on the model and production date, the box may also hold a button and function sheet, a QR code to download the Apollo app, a Quad Lock sticker, a silica gel bag, and protective foam and wrapping.

Older production also included a full tool kit (front motor wrench, air pump and extender, Allen key set, spare turn signal caps, labeled screw bags). The tool kit was dropped in late 2025, so later scooters do not include it. To buy one separately: see "No tool kit, hardshell case or pump in my scooter box (packaging change)".

The Allen key or multi-tool is for the initial set-up, not for maintenance and repairs. Detailed manuals are in the Owner Tools section of the support site, and set-up videos for every model are on Apollo's YouTube channel. Repair videos are on the Apollo Repair YouTube channel.

Warranty: a new scooter comes with the 12-month limited warranty (Apollo Scooters Limited Warranty policy).

Have another question?

Still need help?

Our support team is here for you.