Charging Practices & Safety
- How do I charge my scooter?Please follow the instructions outlined in your scooter manual. What Is the Charging Process? The process is similar across models - always plug the wall-plug into the AC outlet first, then connect the charging port to your scooter. What Charging Precautions Should I Take? While all scooters sold at Apollo come with advanced battery management features (such as overcharging protection), we recommend: Unplugging the charger once your scooter is fully charged. Do not leave your scooter with less …Read more
- Can I purchase a spare battery for extra mileage?Using Additional Batteries with Your Scooter Can I add an extra battery to my scooter? The short answer is both yes and no. While it is technically possible, it requires an in-depth understanding of electrical engineering and intimate knowledge of how our scooters operate. Regrettably, this is something we do not recommend. Will there be scooters with expandable battery options in the future? As we continue to grow, expand, and embark on new projects, there may be a scooter in the future design…Read more
- Compatibility of Apollo chargers in different countriesCompatibility of Apollo Chargers in Different Countries Can Apollo chargers be used with different voltages? The chargers can take input voltage from 100-240v. They are pretty much safe anywhere in the world. What type of cable is needed for international use? They will need the right cable for whatever type of plug they use to the actual charger (the black brick). Example Question: You may get asked: "Can the charger be plugged in to 120VAC/60Hz as in the US and 220VAC/50Hz as in Dubai?" Or a …Read more
- Should I plug the charger into the wall or into the scooter first?Always plug the scooter into the wall first, and then into the scooter to reduce the chances of arcing. An arc can potentially damage the charging components of the scooter.Read more
- Charging Best PracticesKeeping your electric scooter charged properly helps maximize battery life and ensures you’re always ready to ride. Here are some simple tips to get the most out of your scooter’s battery: When to Fully or Partially Charge Partial charges are great for daily use: It’s best to charge your scooter up to about 80% rather than a full 100% most of the time. This helps extend the battery’s overall lifespan. Full charges only when necessary: Charge to 100% only when you really need the maximum range f…Read more
- Can I use the fast charger with my Apollo Go?Is the Apollo Go compatible with fast chargers? Yes – Apollo Go scooters are compatible with fast chargers. What does the 3A battery label mean? Some Apollo Go scooters were shipped with batteries labeled 3A . This label is a misprint . The actual technical specs of the battery confirm it is capable of 5A charging . What are the key facts about Apollo Go battery charging? To clarify: All Apollo Go scooters sold to date have a battery that supports 5A charging , even if labeled 3A Our Apollo Go…Read more
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