12 Month Additional Warranty Coverage
Apollo Mvmt Warranty covers all spare parts at cost under the warranty agreement, and will always be at your service to help you resolve all issues faced with our customer service. All wear and tear of scooters (tires, scratches, damages caused by the rider) are not covered by warranty. Warranty cases are up to Apollo Mvmt's discretion. Warranty does not cover water damage to scooter batteries. Any production defects need to be communicated when the product is received, within the first 14 days of receipt of the scooter.
Warranty Policy Terms & Conditions:
(1) Manufacturer Defects •Any items that are damaged or malfunctioning due to the production issues of the scooter are covered under warranty. This includes labour and the spare parts. •Production issues or manufacturer defects are subject to 12 months of warranty and need to have physical proof sent to info@apollomvmt. •Battery’s that malfunction due to water leakage are not covered under warranty. •Examples of Manufacturer Defects: Motor malfunctioning, broken bearings, bent disk brakes during delivery.
(2) Wear & Tear •All spare parts will be offered at cost under normal wear & tear of the use of Apollo’s electric scooters. •Labour and maintenance are offered for free under the warranty period during wear and tear. •Examples: Used tires need replacing, brake pads worn out.
(3) Upgrades •Upgrade costs are not offered at cost or are not covered under warranty. •Labour and installation is offered at cost during the warranty period. •Example: Changing from disk brakes to hydraulic breaks, LED lights, improving battery cells.
24 Months of Warranty
Riding worry-free is so much more fun. That's why we offer 12 months of warranty on any manufacturing defect and another 12 months of repairs at cost (you pay what it costs us, no mark-up), for a total of 24 months of coverage. This is the longest warranty period in North America.Learn more about warranty →
It's the 21st century and if you buy something online, it should be shipped for free. That's why we ship for free anywhere in Canada and continental US via courier service. Oh, and we do require your signature upon delivery. For international shipping, contact us.Find out more about shipping →
7 Days A Week Support
We offer the longest operating hours (9AM-9PM every day) to help you find answers ASAP. Whether you're not sure which scooter is right for you, or you need support with your product, simply get in touch with our expert team of scooter gurus.Get in touch with our team →